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Flow for Retail

Turn Shoppers into Lifelong Customers

Walk-in customers leave and you lose them. Skode Flow captures them on WhatsApp, keeps the relationship alive with promotions and new arrivals, and brings them back — across every store.

98%
WhatsApp open rate
3-5x
Engagement vs email
70%
Inquiries auto-answered
6
Channels unified

Retail Messaging Challenges

These problems cost you customers every day. Skode Flow solves them.

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Walk-ins leave without contact

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Email promos have <20% open rate

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Same questions answered manually

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No post-visit engagement

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Loyalty programs have low adoption

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Multi-store teams can't share context

Built for Retail

Every feature designed to solve real retail messaging challenges.

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WhatsApp Customer Capture

QR codes and tap-to-chat links at checkout convert walk-ins into WhatsApp contacts. Build your opted-in audience for re-engagement campaigns.

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Promotion & New Arrival Broadcasts

Send targeted promotions, new arrival alerts, and flash sale notifications to segmented audiences. 98% open rate vs. email.

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AI Store Assistant

Trained on your product catalog, return policy, and store hours. Answers customer questions instantly across all locations — no headcount needed.

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Personal Shopping Appointments

Customers browse available slots and book styling sessions or VIP shopping events directly in WhatsApp. Automated reminders reduce no-shows.

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WhatsApp broadcasts through Flow drive more foot traffic than our entire email program. And the AI handles product questions across all 12 stores without adding headcount.
Retail Professional

All Channels, One Inbox

Skode Flow connects every messaging channel your retail customers use.

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WhatsApp
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Instagram
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Facebook
sms
SMS
mail
Email
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Web Chat

Ready to Keep Customers Coming Back?

Join retail teams already using Skode Flow to engage customers on their preferred channels.